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Privacy Policy

Last updated: June 1, 2024

3TDI Long Life (3tdilonglife.com) is owned by a private individual offering specialised ECU recalibration and diagnostics services for EA897-series engines. We respect the privacy of our visitors and are committed to transparency regarding personal data processing in accordance with Regulation (EU) 2016/679 (GDPR).

01Data Controller

3TDI Long Life, based in Bulgaria. For data-related enquiries: [email protected]

02What Data We Collect

  • Data provided voluntarily via the contact form: name, phone number, email address, vehicle details (brand, model, engine code).
  • Technical data: IP address, browser type, device and operating system — collected automatically to ensure website functionality.
  • Usage data: pages visited, visit times — for statistical purposes.

03Purpose & Legal Basis

  • Responding to enquiries submitted through the contact form — legal basis: performance of a contract / legitimate interest.
  • Improving website functionality and performance — legal basis: legitimate interest.
  • Sending information related to our services (only with explicit consent).

04Storage & Sharing

Personal data is stored only for as long as necessary to fulfil the purpose for which it was collected, or until consent is withdrawn. We do not share personal data with third parties unless legally required or when using trusted service providers (e.g. hosting) who are bound by GDPR obligations.

05Your Rights

  • Right of access — you may request a copy of your personal data.
  • Right of rectification — you may request correction of inaccurate data.
  • Right to erasure ("right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to lodge a complaint with the relevant supervisory authority in your EU member state.

06Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction.

07Changes to This Policy

We reserve the right to update this policy. For material changes, users will be notified by publishing the updated version on the site with a new date.

Questions about this policy? Contact us at [email protected]